SMS, Voice & Push Notifications
Reach every employee instantly via SMS, automated voice calls, or push notifications. Schedule reminders, clock-in alerts, shift changes, and custom messages — automatically or on demand.
Shift open tonight at Site 14 — can you cover 22:00–06:00?
Communication gaps are the #1 cause of operational failures in field service companies.
Employees miss shifts because they didn't see an email. Supervisors spend hours calling around for coverage. Clients don't get updates. InstaNotified eliminates these gaps with multi-channel notifications — SMS text messages, automated voice calls, and push notifications — that reach employees wherever they are. Notifications trigger automatically for schedules, clock-ins, clock-outs, location verifications, shift changes, missed checkpoints, and more. You can also send custom messages to individuals, teams, or your entire workforce.
Last updated 2026-07-09
What you get
Automated Voice Calls. Send AI-powered voice calls for shift reminders, schedule changes, and emergency alerts. Employees who don't read texts still get the message.
SMS Text Messages. Deliver schedule updates, clock-in reminders, and custom messages via SMS. Works on any phone — no app required for basic notifications.
Push Notifications. Instant push alerts through the mobile app for real-time updates. Shift assignments, location verifications, and urgent messages delivered in seconds.
Schedule & Shift Alerts. Automatic notifications when schedules are published, shifts change, or upcoming shifts need confirmation. Employees always know when and where to show up.
Location & Clock Notifications. Automated alerts for clock-in/out confirmations, late arrivals, geofence exits, and location verification reminders. Supervisors stay informed without checking dashboards.
Bulk & Targeted Messaging. Send custom messages to individual employees, specific teams, entire sites, or your whole workforce. Perfect for weather alerts, policy updates, or company-wide announcements.
How it works
Configure notification preferences
Choose which events trigger notifications and via which channels — SMS, voice, push, or any combination. Set per-employee or company-wide preferences.
Notifications fire automatically
Schedules published? Employees get notified. Someone clocks in late? Supervisor gets alerted. Checkpoint missed? Escalation starts. All automatic.
Send custom messages anytime
Need to reach your team? Send a quick SMS blast, voice broadcast, or push notification to anyone — individuals, teams, or everyone.
Track delivery and engagement
See which notifications were delivered, track failures, and identify opt-outs. Optimize your notification strategy.
Industries that use Notifications
Frequently asked questions
What notification channels are included?
Both the Core and Complete plans include SMS text messages, automated AI voice calls, and push notifications through the mobile app. Each active employee's fee includes a pool of SMS messages, voice minutes, and AI voice minutes. Additional usage is available at competitive per-unit rates.
Can employees respond to notifications?
Yes. Employees can confirm shifts via SMS reply, respond to voice calls with keypad inputs, and take action directly from push notifications. Two-way communication is built into every channel.
What events trigger automatic notifications?
Schedule publication, shift assignments, shift changes, clock-in/out confirmations, late arrivals, early departures, geofence exits, missed checkpoints, new reports, escalation alerts, and more. You control which events trigger notifications and via which channels.
Can I send and receive notifications in multiple languages?
AI voice calls can be received in multiple languages. SMS messages, push notifications, and voice calls can be sent in any language.
Related features
Customer stories
Notifications is included in every InstaNotified plan
From $6/active employee/month
Ready to try Notifications?
Sign up and see how InstaNotified can transform your operations.