| Admin | Branch Manager | Guard | |
|---|---|---|---|
| Access to the company portal | Yes | Yes (own branch) | No — mobile app only |
| Company settings, industry, feature toggles | Yes | No | No |
| Branches, Billing & Usage, Integrations, Phone Numbers | Yes | No | No |
| Sites, Customers, Employees | Yes | Yes | No |
| Scheduling, call-outs, incidents, patrols, communications | Yes | Yes | Own records in the app |
| Payroll, Timesheets, Pay Rates, Invoicing | Yes | Yes | Own timesheets in the app |
| Compliance hub | Yes (incl. Settings) | Yes (except Settings) | Own policies in the app |
| Shift Codes, Patrol Routes, Scan Points, AI Assistants, AI Optimizer, Uniform Checks | Yes | No | No |
| Edit other admins | Company owner only | No | No |
Roles are assigned when you create or edit an employee (section 5.4). Nobody can change their own role. A person may have different roles in different companies.