The first time you open a company the app asks for the permissions it needs. You can change them later in your phone's Settings, but some features will not work without them.
| Prompt | Why it is needed | If you decline |
|---|---|---|
| Location disclosure — tap I Agree — Continue (or No thanks), then the phone's own location prompt. Choose Allow While Using and, when asked, Always / Allow all the time. | Verifies you are on site when clocking in, powers location verifications and the manager's live map, and records the trail of a patrol even when the screen is off. | Clock-in may be refused at sites that require GPS; patrols cannot record your route; verifications cannot be completed. |
| Notifications | Shift reminders, call-out decisions, verification requests, handoff briefings, policy requests and company announcements. | You will only see items when you open the app. |
| Camera (asked when first used) | Scanning QR checkpoints, incident photos, uniform photos. | Those features cannot capture images. |
| NFC (Android prompt; iOS uses the built-in reader) | Tapping NFC checkpoint tags. | Use QR codes instead. |
Once you have agreed to the location disclosure, the app reports your position to your company periodically (about every 30 seconds or 10 metres of movement) for as long as you are signed in, including in the background if you allowed it — this is what powers the manager's live map and patrol trails. It stops when you sign out. Each position includes the phone's battery level so supervisors know if a device is about to die.