| Role | Where they work | What they can do |
|---|---|---|
| Admin | Company portal (and mobile app with limited functions) | Everything: company settings, branches, billing, integrations, all hubs. The company owner is the only person who can edit other admins. |
| Branch Manager | Company portal (and mobile app with limited functions) | Day-to-day operations for their branch: sites, employees, schedules, payroll, invoicing and compliance views. The Branch Filter is locked to their branch. Cannot see Settings, Billing & Usage or Branches. |
| Guard (employee) | Mobile app only | Clock in and out, view their schedule, run patrols, report incidents and call-outs, submit forms, sign policies, manage their own profile. Guards who open the company portal are redirected to the employee portal. |
A person can hold different roles in different companies. The company switcher in the portal header and the Select Company screen in the app let them move between companies.