Patrol tab

Feature: Patrols enabled by your company

6.1 Starting a patrol

1. Open the Patrol tab. If a patrol is already in progress its card is at the top with Continue Scanning.
2. Use the site filter (All Sites by default) to pick a site. If you tap Start Patrol with several sites and no filter, a Select Site sheet asks which one first.
3. Either tap Start Patrol for a free patrol (the Free Patrol preview lets you scan checkpoints in any order — tap Start Patrol again) or tap a route card to see its checkpoints in the Route Preview, then Start Patrol.
4. The Active Patrol screen opens. While the patrol is running the app records your location in the background so the route trail is complete even with the screen off.

6.2 Scanning checkpoints

• The Active Patrol screen shows Route Progress (x/y) with the checkpoints (the next unscanned one is marked ← Next; tap a recorded one to Open it again), a GPS indicator while your location is being recorded, a Report Incident button (you return to the patrol afterwards) and the Abandon / Complete buttons.
• Tap QR Code (Scan with camera) or NFC Tag (Tap phone to tag), or the Or enter code manually link to type the code printed on the checkpoint into Enter Tag Code and tap Submit. Inside the camera view (Scan Checkpoint, Point camera at QR code) you can still switch with Switch to NFC Scan or Enter Code Manually. The first time, allow the Camera Permission Required prompt.
• A recognised code shows Checkpoint Found in the Confirm Scan sheet. Add a note, flag an issue (a description is required, and the Notify on-call contact switch — on by default — pages your on-call contacts), and attach up to five photos from Camera or Gallery (Limit Reached after five); wait for uploads to finish (Photos Uploading, Retry any that fail) before recording. Tap Record Scan; the screen then reads Checkpoint Recorded.
• Errors you may see: Invalid Code / Invalid Tag (the code or tag is not a scan point at this site — check you picked the right site), Read Error (hold the phone still on the tag), NFC Not Supported (this phone has no NFC reader — use QR or manual entry), NFC Disabled (turn NFC on in the phone's settings).
• If the checkpoint has forms attached, the Checkpoint Tasks screen lists Required Forms (these must be completed before you can move on), Submitted Forms and Add Optional Form for an extra one.
• Tap Continue Patrol to move on. Checkpoints can be scanned in any order; ← Next is a suggestion, not a lock.

6.3 Finishing

• Complete opens the Complete Patrol confirmation and submits the patrol. Missed checkpoints are listed for your supervisor, and an incomplete patrol can page the on-call contacts if your company has that alert turned on.
• Abandon (confirm in Abandon Patrol) stops the patrol without completing it (for example if you are called away); the partial record is kept and marked Abandoned.

6.4 History and details

Recent completed patrols appear at the bottom of the Patrol tab; View All opens the history with filters All, Completed, In Progress, Abandoned. Tap a patrol for the scan timeline, number of Scans, Issues, Duration, start time and any notes or photos; scans where you flagged a problem are badged Issue Reported.

6.5 Import Scan Points (on-call contacts only)

Supervisors who are on-call contacts see Import Scan Points on the Patrol tab. Use it to register a brand-new physical tag as a scan point from the field: Scan QR Code, Scan NFC Tag or type the code and tap Check Code. A tag that is already registered is refused with Code Already Registered / Tag Already Registered. For a new tag, give it a Name (required), optionally Assign to Site, add a Location Description and Notes — your current GPS position is saved with it — and tap Import Scan Point. Import Successful invites you to scan the next tag or tap Done. The new scan point then appears in the portal for managers to add to routes.